Serving the commercial and residential high-rise, mid-rise, and storefront markets.
ROJANI is owned and operated by Neftali Flores who has been in the window cleaning business for over 25 years. Neftali first entered the service world of window cleaning and facilities maintenance in 1993 as a window washer.
ROJANI Facilities Management offers multiple professional services for low-, mid- and high-rise residential and commercial structures.
Our services include exterior and interior window cleaning, final construction cleaning, garage cleaning, pressure washing, bird proofing, awning/canopy cleaning, metal cleaning, banner installation/removal, glass restoration and more!
Every year, we clean millions of square feet of glass and commercial space throughout the Washington D.C. metro area. Most importantly, we pride ourselves on creating long term relationships with our valued customers.
Due to his proficiency in window cleaning and building maintenance, Mr. Flores was able to excel and eventually establish his own building services company.
Today, he is the founder and CEO of ROJANI Facilities Management, LLC, and is a prominent member of the window cleaning industry, holding membership with the International Window Cleaning Association (IWCA).
We invite you to view a brief video that showcases our work. This video will provide you with an overview of the projects we’re currently involved in, and give you a glimpse into the impact that we’re striving to create.
President and Chief Executive Officer
Neftali “Nef” Flores founded ROJANI Facilities Management, LLC in September 2007, driven by a passion for delivering top-notch window cleaning services and building maintenance. With more than 25 years of experience in the industry dating back to 1994, Nef has developed a deep expertise in all aspects of operational management and safety coordination. Nef is passionate about ensuring customer satisfaction, and this commitment has resulted in a loyal client base that frequently provides positive referrals.
Managing Director
Since May 2015, Jackelyn Flores has been an integral part of the ROJANI team, leveraging her Bachelors of Science in Marketing and Management from the University of Maryland’s Robert H. Smith School of Business. In her role, she oversees the daily operations of ROJANI’s offices. Additionally, as the marketing manager, Jackelyn has a proven track record of delivering successful campaigns that drive brand awareness and achieve business objectives.
Accounts Manager
Heidy is a dedicated and versatile team member who has been with the company for over three years. As the lead in managing client accounts and overseeing key financial processes, she is known for her accuracy, efficiency, and attention to detail. In addition to managing payroll, she ensures that all company certifications and licenses are current and compliant, playing a vital role in maintaining the organization’s operational integrity. Heidy’s proactive approach, strong organizational skills, and deep understanding of internal systems make her a go-to resource for both leadership and staff. Always willing to take on new challenges, she consistently goes above and beyond to support the team and contribute to the company’s success.
Business Director
As Business Director, Samuel “Sam” oversees daily operations, leads team development, and ensures top-tier service delivery in both window washing and janitorial divisions. With a focus on client satisfaction, operational efficiency, and business growth, he plays a key role in driving the company’s success and long-term strategy. Sam is committed to maintaining high standards of safety, professionalism, and quality across all services. By building strong client relationships and supporting a dedicated team, he helps position the company as a trusted leader in the industry. Sam has completed the Clark Construction Group Strategic Partnership Program, the Gilbane Rising Contractors Program, and holds an OSHA 30 certification, demonstrating a strong foundation in safety, leadership, and construction industry best practices.
Sales & Development Representative
Isaias is a motivated Sales & Development Representative who plays a vital role in driving new business growth by identifying prospects and fostering strong client connections. As he continues to learn and grow in this role, Isaias is developing expertise in lead generation, client engagement, and strategic outreach. With a proactive mindset and commitment to excellence, he contributes significantly to expanding the company’s presence and supporting overall sales goals.
Client Acquisitions & Relations Coordinator
Cristal is dedicated to building and maintaining strong client relationships, serving as the primary point of contact to ensure their needs are met with professionalism and care. She oversees client onboarding, communication, and ongoing feedback to continuously enhance service quality and client satisfaction. In addition to managing existing client accounts, Cristal leads strategic efforts to identify and acquire new clients by researching markets, developing targeted outreach plans, and delivering persuasive proposals. Through proactive communication and a client-focused approach, Cristal plays a vital role in driving business growth and strengthening ROJANI’s reputation in the industry.
Field Operations Supervisor
Thalia plays a key role in managing both final cleaning and window washing projects, ensuring they are completed on time, within scope, and to the highest quality standards. She works closely with team leaders and project managers to coordinate schedules, monitor progress, and resolve any on-site issues promptly. With a strong focus on safety, compliance, and operational efficiency, Thalia also oversees daily reporting, inventory management, and resource allocation. Their proactive communication and consistent site presence help build strong relationships with clients and construction teams, ensuring expectations are met and exceeded. Through leadership, organization, and attention to detail, Thalia contributes significantly to the company’s reputation for excellence in service delivery.
Office Administrative Assistant
Leidy serves as an Office Administrative Assistant with a growing role in the company’s financial department. She is responsible for tracking job reporting, including monitoring profit and loss across various projects, and plays a key role in keeping financial records accurate and organized. As she continues to develop in her position, Leidy is actively learning how to manage pay applications and expanding her knowledge of project financials. Her attention to detail, eagerness to learn, and dedication make her a valuable asset to the team.
Operations Manager
With over 5 years of experience, Graciela is a highly efficient Operations Manager skilled in managing multiple teams, planning and maintaining work schedules, and updating policies and procedures. She is dedicated to providing exceptional customer service and is adept at maintaining necessary project supplies. Graciela also trains new employees to deliver outstanding services.
Our testimonials showcase the exceptional quality of our services and the dedication of our team to provide the best customer experience.
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“I needed the windows of my urban townhouse cleaned. ROJANI Facilities Management did an excellent job. Very responsive on time. Good price. I called a few other companies for a quote. I would highly recommend this window cleaning service.”
Anne Barrett
Residential
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Nef was professional and courteous during the pre work phase- His crew did a great job under difficult circumstances- the project was great and everyone involved did a very good job, and the price was very fair- I highly recommend Rojani for your window cleaning needs.
Gary F.
Residential
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The owner and the team always do a great job. No complaints since bringing them on, thanks!
Brandon Bennett
Aramark Facilities - M&T Bank Stadium
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Very easy to book. No high pressured sales pitch. The workers asked me to inspect and told me they would redo if needed (the work was wonderful so I did not need them to redo).
Yewande Johnson
Residential
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First time user of Rojani Facilities. Very friendly team, punctual, hard working. I called them for window cleaning for 20 windows inside and out.
Rate was reasonable. I had two windows that I felt needed follow up, cleaning of the tracks and hardware were not up to my expectations.
The customer service was unbeatable. They explained the issue with my windows but still returned at my convenience to make it right, no additional charge.
Windows, screens, tracks and hardware looked amazing when they were done and this was a big project, we had let them go for a few years.
I plan to use them every spring now. With management and customer service like this the company is sure to go big!!
Ticia A.
Residential
Firms with Minority Business Enterprise (MBE) certification may meet minority participation goals on state-funded contracts issued by the State of Maryland in addition to contracts funded by counties and cities within Maryland that accept MDOT’s certification for their minority participation programs.
Businesses with CBE certification receive preferred procurement and contracting opportunities. The District directs spending to these DC-based businesses that support and contribute to job creation and the city tax base, which in turn results in a much stronger local economy.
The Metropolitan Washington Airports Authority is a public body politic and corporate, created with the consent of the Congress of the United States by the District of Columbia Regional Airports Authority Act of 1985, as amended, and Ch. 598, Virginia Acts of Assembly of 1985, as amended. The purpose of this entity is to plan, provide and actively manage world class access to the global aviation system in a way that anticipates and serves the needs of the National Capital area.
The Authority’s mission is to develop, promote, and operate safely Reagan National and Dulles International airports, continually striving to improve our efficiency, customer orientation, and the level of air service offered at National and Dulles. We will be the best managed airports in the United States.
The OSHA home page allows interested persons to view a company’s safety record and information on safety training and education as well.
The International Window Cleaners Association is dedicated to raising the standards of safety and professionalism in the window cleaning industry.
The Laborers’ International Union of North America (LIUNA) is the most progressive, aggressive and fastest-growing union of construction workers. It is also one of the most diverse and effective unions representing public service employees.
BOMA International members are building owners, managers, developers, leasing professionals, corporate facility managers, asset managers, and the providers of the products and services needed to operate commercial properties.
Apartment and Office Building Association of Metropolitan Washington (AOBA) members are owners or managers of commercial and multi-family residential properties, as well as companies that provide products and services to the real estate industry. Currently, the combined portfolio of AOBA’s membership is more than 155.8 million square feet of commercial office space and 208,719 residential units in the District of Columbia, Maryland and Virginia.
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